We are Brandt.
Empowering our customers to focus on Core Business Competency through innovative and competitive HR, Training, and Business Process Outsourcing.
Delivering the branded Customer Experience.
We are an award winning Malaysian company in the areas of Customer Experience, Learning & Training, Human Resource Outsourcing ,Talent Management and Business Process Outsourcing (BPO). Providing cost effective contact centers, Business Process, IT and Managed services from Malaysia.
Our on-shore and off-shore delivery capability span the region; we are able to craft end-to-end solutions for customer support, sales, telemarketing, collections, customer service as well as internal IT and Business services.
Based in Kuala Lumpur, Brandt is a leading Malaysian BPO serving Global organizations.
Brandt is a leading Malaysian-based Business Consulting and Process Outsourcing (BPO) company providing outsourced customer service, telemarketing, sales, support, and next-generation contact center solutions powered by Insights, AI, and cloud solutions. Our on-shore and off-shore delivery capability span the region and we serve many local and regional clients from our delivery sites in Malaysia.
Our consulting-led approach means that we do not offer just a solution but we also ensure that the solution is customized to your exact needs and requirements. In addition, we also continually work with you in improving and optimizing the entire customer experience that we deliver.
Our Mission is to help our clients to deliver their brand promise consistently and to ensure that your customers remain loyal. We assist you in maximizing your customer experience by ensuring the people, processes, and operations consistently maintain a sharp focus on service, quality, and high business performance. We are customer experience practitioners bringing deep global industry expertise and experience at your service.
With our regional and global presence, we’re able to support your business, wherever it may be. We offer world-class business process management services in the following areas.
Customer Experience Management
Customer Service & Sales
Consulting & Advisory
Managed Workforce & Talent
Learning & Development
Business Outsourcing
Latest Insights
Monthly Insights.
Business Processes, Learning & Development, Customer Experience, and more.
