Our practitioner consultants are always leading any Business Outsourcing or Transformation efforts and they will ensure your operations is able to successfully transition to our BPO facilities but also make continuous improvements along the way. In short, we’re here to help our customers do what they do best. We listen to customers and feel their pain points.
Then we design a solution that will help them succeed. We grow and win when our customers succeed. This the the Brandt International experience. One customer, one interaction at a time.
Together, we achieve more. Helping your organization focus and deliver on the Customer Experience.
About Us
Customer Experience Management
Industry leading Customer Experience consulting, transformation and management
Consulting & Advisory
From Customer Experience assessment and consulting to Management and Business Transformation initiatives.
Back-Office Processing
Offload your processing and repetitive tasks to our team of human and robotic specialists - improve performance and lower costs!
Managed Workforce Services
Remove hiring and employee management woes from your company and leave it to the experts.
Customer Service & Sales
Let us manage your customer service and sales - our experienced practitioner teams can help. From 5 seats to 500 seats.
Learning & Development
Our customized training has been delivered to many organizations, large and small. Our Business Simulations provide an unparalleled learning experience.
Accelerate Your Business
Brandt International is a Leading Malaysian based Business Consulting and Process Outsourcing (BPO) company providing outsourced customer service, telemarketing, sales, support and call center solutions. We serve regional clients from our two delivery sites in Malaysia. Our consulting led approach ensures that we also continually assist in improving and optimizing the entire customer experience that we deliver for you.
People, Process, Technology
We believe that in any organization, People are core. That’s why we focus very much on Talent acquisition, Hiring right, Learning & Training and ARE – Award, Recognition and Empowerment. Business is about people. Charge-up your people today and let your business soar. Simulation Training by Celemi or Sales and Conversion Training are some of our offerings. We don’t just serve Malaysia or Asia Pacific but we serve the world.
Optimize Today
Process is how your People deliver consistency and great products and services. Optimize and transform your business processes with our Six Sigma and Business Process Consultants team. Technology is the multiplier. Scaling up and out needs technology to work right. Our Technology optimization and assessments help ensure you obtain maximum benefits from your technology investments. Our Business Process Outsourcing (BPO) and Call Center solutions can assist your business growth while delivering quality Customer Experience (CX).